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AirCheck™ Report Downloads

To unzip and view your downloaded files:

  • Instructions for Windows
    1. Locate the compressed file or folder.
    2. Do one of the following:
      • To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location
      • To extract all files or folders, right-click the compressed folder, and then click Extract All. In the Compressed (zipped) Folders Extraction Wizard, specify where you want to store the extracted files.
  • Instructions for Mac
    1. Locate the compressed file or folder.
    2. Double-click the .zip file.
  • Instructions for iPhone
    1. Open the downloaded .zip file using the free iZip app (or another app that can decompress .zip files)
    2. For some PDFs, you may be able to view them directly in iZip.
    3. If you received a PDF Portfolio (multiple PDFs in a single file), you will need to use the free Adobe Reader app to view the file.
  • Instructions for Android
    1. After the file finishes downloading, open the .zip file using Archive Viewer.
    2. Select the PDF file that you want to view – it should automatically open using the free Adobe Reader app.

If you are unable to locate your downloaded reports:

  • Check the browser’s download location
    • Check the location where your browser automatically saves downloaded files:
      • Internet Explorer: C:\…[user name]\My Documents\Downloads
      • Firefox: Choose Firefox » Preferences (Mac OS) or Tools » Options (Windows). In the General tab, look in the Downloads area. Check the setting “Save Files To” to see the download location.
      • Safari: Choose Safari » Preferences. In the General tab, check the setting “Save Downloaded Files To”.
      • Google Chrome: Choose Customize and Control Google Chrome » Options. In the Under The Hood tab, look under the Downloads heading. Check the Download location setting.
  • Check the Downloads window (Firefox, Safari, Chrome)
    • Firefox and Safari track the progress of files they download. If Firefox or Safari managed the download (not Akami or Adobe Download Assistant), check the Downloads window for the location of your downloaded files.
      • Firefox: Choose Tools » Downloads or press Ctrl+J (Windows) or Command+J (Mac OS). Right-click (Windows) or Control-click (Mac OS) the downloaded file and choose Open Containing Folder (Windows) or Show In Finder (Mac OS).
      • Safari (Mac OS): Choose Window » Downloads or press Option+Command+L. Control-click the downloaded file and choose Show In Finder.
      • Google Chrome: Choose Customize and Control Google Chrome » Downloads or press Ctrl+J. Click the Show in folder link under the downloaded file.
  • Search your hard drive
    • Search your hard drives for the downloaded files using either of the following criteria:
      • Search for the file name
      • Search for files modified on the date that you downloaded
We recommend that you use Adobe Acrobat or the free Adobe Reader ( to open your reports.

Example AirCheck™ Report:

View Fullscreen | Download PDF

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