Unable to Locate Your Downloaded Reports?
1. Check the browser’s download location
2. Check the location where your browser automatically saves downloaded files:
C:…[user name]My DocumentsDownloads
Choose Firefox » Preferences (Mac OS) or Tools » Options (Windows). In the General tab, look in the Downloads area. Check the setting “Save Files To” to see the download location.
Choose Safari » Preferences. In the General tab, check the setting “Save Downloaded Files To”.
Choose Customize and Control Google Chrome » Options. In the Under The Hood tab, look under the Downloads heading. Check the Download location setting.
3. Check the Downloads window (Firefox, Safari, Chrome) – Firefox, Safari, and Chrome track the progress of files they download. Check the Downloads window for the location of your downloaded files.
Choose Tools » Downloads or press Ctrl+J (Windows) or Command+J (Mac OS). Right-click (Windows) or Control-click (Mac OS) the downloaded file and choose Open Containing Folder (Windows) or Show In Finder (Mac OS).
Choose Window » Downloads or press Option+Command+L. Control-click the downloaded file and choose Show In Finder.
Choose Customize and Control Google Chrome » Downloads or press Ctrl+J. Click the Show in folder link under the downloaded file.
4. Search your hard drive.
- Search for the file name
- Files modified on the date that you downloaded
For further assistance with searching your hard disk, see the Help files for your operating system.